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Terms & Conditions

All prices are listed on our website in Australian dollars (AUD), including GST (inc GST)

International Orders:
The Keyboard Shop does not ship internationally at this time.

Stock turnover / items out of stock:
We make an effort to ensure that items displayed on our site reflect current stock on hand. However, due to high stock turnover, The Keyboard Shop cannot guarantee that all items displayed on our website are in stock at all times. If an item you have ordered is not in stock, we will contact you. Usually, orders containing out of stock items can be filled with minimal delay.

In-Store Pricing:
We do not guarantee to match our website prices on products for sale on our shop floor. This is necessary due to the cost of receiving, handling, storing and displaying products, as well as allowing you to physically try and test the products before purchase. As a condition of in-store pickup and to protect our customers, the credit card used for online purchasing must be presented at the time of pickup, along with one form of photo ID (driver's licence eg.) Goods will not be available for collection without this identification completed.

Customer satisfaction:
The Keyboard Shop values customer satisfaction highly. We aim to provide high quality musical instruments and great service to you. If your shopping experience with us hasn't met your expectations, or would like to provide feedback on how we can do better please email us at

We aim to keep all information on our site up to date and correct at all times. However, prices, product descriptions and availability can change quickly and inaccuracies will occur from time to time. We ask you for your understanding when errors or inaccuracies occur. We will not be responsible for, and will not be liable for, any errors in products details, descriptions or specifications, services, prices, related graphics or any other content contained on the website. All prices are subject to change without notice. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

For More Information:
For more information regarding shopping with us, please contact us by phone (07 4724 1800) or email: